Privacy Policy

Privacy Policy

This privacy policy explains how Bloom Craft processes personal data when you use our website, contact us, or request florist workshop services for weddings and events.

Terms of ServiceContact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01 · Collection

Data We Collect

We may process identification and contact details, event and order information, communication content, payment-related records, delivery and setup details, and technical data such as device and usage information. Where a customer provides preferences for floral design, color palette, venue access, or event timing, we use that information to plan and deliver the requested service.

The categories of data collected depend on the inquiry, booking, or consultation requested.
02 · Sources

How We Collect Data

We collect data when you submit an inquiry, request a consultation, confirm a booking, communicate with us, or make a payment. We may also receive information from service providers involved in payment processing, website operation, or delivery and setup coordination, and we may generate internal records from our own service interactions.

Most information comes directly from the person making the inquiry or placing the order.
03 · Cookies

Cookies We Use

Our website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and technical function.

We use only the cookie categories needed for site operation and measurement.
04 · Controls

Cookie Controls

You can usually control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions such as form handling, session continuity, or basic analytics used to maintain the website.

Browser settings and consent tools may limit non-essential cookies.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, prepare quotes, arrange consultations, confirm deposits and event dates, plan floral designs, coordinate delivery and setup, manage payments, maintain business records, operate and secure the website, and meet legal obligations. We may also use limited technical data to diagnose problems and improve site performance.

Processing is limited to the purposes described in this notice.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that help us operate the website, process payments, manage communications, support bookings, or coordinate delivery and setup. These parties may process data only for the services they provide to us and are expected to handle it in a manner consistent with their role.

Operational sharing is limited to providers that support our services.
03 · Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, property, customers, or operations. We may also share information when needed to establish, exercise, or defend legal claims.

Legal disclosures are limited to what is necessary in the circumstances.
Contact Information

Contact Information

Email contact
[email protected]
Telephone contact
+47 40 95 63 20
Postal address
Østre Rosten 43, 7075 Tiller
General contact
[email protected]

Use the contact details below for privacy questions or requests relating to this policy.

Contact Page

Depending on your location and the circumstances, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to request a copy of data you have provided. Some requests may be limited by legal, contractual, or operational requirements.

Available rights depend on the type of data and the legal basis for processing.

To exercise a privacy right, send a clear request describing the data or processing concerned. We may ask for additional information to confirm identity and to locate the relevant records. If a request cannot be fully granted, we will explain the reason where required by law.

We may need information to verify identity before acting on a request.

We retain personal data for the period needed to handle inquiries, complete bookings, manage event work, maintain business records, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where practicable.

Records are kept only for as long as needed for service, accounting, or legal purposes.

If we make material changes to this privacy policy, we will update the published version and may provide additional notice where appropriate. The revised policy applies from the stated effective date.

We review this notice when our practices or legal obligations change.